Common Roofing Questions FAQ

Common Roofing Questions

How long do I have until I need a new roof?
Unfortunately, there is no standard answer to this question that will be the correct answer for every roof. For example, we’ve seen 10-year-old roofs that are in desperate need of replacement, and we’ve also seen 30-year-old roofs that are still getting the job done. The age of the roof is sometimes determined by the amount of granules left on top of the shingle. The granules on top of the shingle are there to protect the waterproofing asphalt from UV rays. Once the shingle experiences major granule loss, the serviceable life of the roof is done. It’s very tough to tell the age of the roof. A properly installed roof using high quality materials can look great even at 20 years of age, while a relatively new roof at 9 years can look bad due to low quality materials.
What shingles do you recommend?

We install many types of shingles from various manufacturers and our hands-on experience with these products is extensive to say the least. When we answer this question upon evaluating your roof, we’ll be able to make a recommendation specifically suited to your needs, budget, and home structure.

How will you protect the home from damage when installing a roof?
Protecting your home is on our list of things we are most proud of and where we make extra effort to outshine the other roofing companies. Every home is different when it comes to setting up for a new roof so we don’t have a one-size-fits-all answer to this question, but we are loaded up for every job with an arsenal of protective materials: 4×8 sheets of wood, lumber, tarps, and any other materials deemed necessary that we determine during the original inspection of your roof. Extra care is given to the setup before the first crew member ever climbs a ladder to begin your project.
How many nails are used per shingle?

Most shingle manufacturers recommend at least four nails per shingle, but we use 4–6 nails per shingle, depending on the area and steepness of the roof. We do not take the cheap and easy route.

What is synthetic underlayment and why is it better than felt paper?
Synthetic underlayment is a high-tech, high performance layer of material installed prior to the shingles on areas of the roof decking not covered by ice and water shield. The purpose of underlayment is to absorb asphalt from the shingle and provide an extra level of water resistance. Until more recent years, felt paper was the standard. However, advancements in roofing technology have brought about the synthetic underlayments which consistently outperform and out test traditional felt paper.
Ridge vents or box vents?
You’re probably sick of us saying this, but… it depends. Both would work equally well for many homes, but ridge vents are more aesthetically pleasing.
What are ice dams?
The warm air from your home can melt the snow on your roof, which then runs down to cooler edges and eaves where it freezes in layers forming an ice dam. The real damage begins when the ice gets deeper and begins to back up under the shingles, both degrading the shingle material and causing leaks.
What is ice and water barrier and why do I need it?
Ice and water barrier is a self adhering rubberized membrane that protects your roof from leaking due to excessive water conditions. These conditions occur during wind driven rain and even more so during ice dams.
How soon can you start?
One of the most common roofing questions we get is: How soon can you start?

You will have an exact answer to that question when you get a proposal from us. Unfortunately, depending on the season, our wait time isn’t always the same. A very loose estimation would be two months, but it could be much sooner or a little later than that.
How should we prepare for a roofing installation?

We make this as easy as possible for you by only asking two things:

  1. We recommend that you remove/secure any fragile or irreplaceable items on the walls or ceilings inside your home. During the installation of your roof, there will be some vibration on your walls and ceilings and we will not be responsible for any damage to unsecured items.
  2. Your roofing installation will begin early in the morning on the scheduled day and we ask that you move your vehicles out of the garage and onto the street the night before. This way we will not intrude on your morning routine.
Are you licensed and insured?
Of course! Both are very important and you should ask for proof. A legitimate roofing contractor will not be the least bit offended.
Will my property be clean after the project?
We use meticulous methods to assure your driveway and yard are free of loose nails. We cannot guarantee that we will find every last stray nail during our cleanup, but we would never leave your property without conscientious cleanup. Your gutters are cleaned by hand after your old roofing material has been torn off, followed by a leaf blower to remove fine debris. After installation of the new roofing material, another cleaning is performed and your gutters are cleaned a second time.
What about ventilation?
Proper ventilation saves you money on your heating and cooling bills, extends the life of your roofing, and even protects your health by preventing mold that would otherwise form in your attic and under your shingles. Every roofing job we do addresses the ventilation issue because of its utmost importance. When we assess your roof, you will be advised of any issues and how we will correct them.
What if the weather is bad during a roofing installation?
In theory, roofing shingles can be installed in any weather. Rochester weather can certainly be unpredictable, but very little of it actually prevents us from being able to work on your roof. Winter installs usually have a few shingles that don’t lay completely flat until spring but this does not hinder performance. As for rain, we use tarps to ensure that no more than one section of your roof is exposed to the elements at any given, and brief, time.
How do seamless gutters compare to regular gutters?
Seamless gutters are one piece runs that can be made up to 100 ft in length and only have joints at the corners. Regular gutters are often made in 10 ft pieces that have to be stacked together to make a long run of gutter. Seamless gutters offer better protection and are much less prone to leaks that cause damage to the foundation of the home. Seamless gutters offer a longer life and need less maintenance than sectional gutters. Sectional gutters have a lot more joints that rely on gutter sealant to keep the gutters leak free. Seamless gutters only have joints at the corners and have less possible leak points. The look of a seamless gutters also offers better curb appeal with higher return on investment.
What is your pricing structure?
Cost is dependent on the house, such as how many stories you have, pitch, how many layers need to be removed, material chosen, and square footage.